AI for financial advisers: what UK IFAs can automate in 2026
Short answer
A UK financial advice firm can automate six workflows first in 2026: meeting notes into the CRM, suitability report drafts, annual review packs, client document chasers, provider information requests and Consumer Duty records. The adviser signs off every recommendation. The FCA said in September 2025 that it does not plan "to introduce extra regulations for AI", and in October 2026 that firms using AI "remain responsible for consumer outcomes". Transcribing a one-hour meeting costs about $0.36 at OpenAI's list price.
Yarigai is a done-for-you AI agency that builds these systems, so read this with that in mind. Every price and figure links to its source below. Read this page as Markdown.
At a glance
| Workflow | What it does | Tools it connects | What stays human |
|---|---|---|---|
| Meeting notes into the CRM | Transcribes the meeting, drafts the file note, updates fact-find fields | Teams, Zoom or phone recording, Intelliflo office, Curo or Xplan | The adviser checks and approves the note |
| Suitability report drafts | Drafts the report from the fact-find, risk profile, research and the firm's template | CRM, research tools, Word | The recommendation and the sign-off |
| Annual review prep | Pulls valuations, changes since the last review and past objectives into a pack | CRM, platform valuations | Deciding whether the advice still suits the client |
| Client document chasers | Chases payslips, pension statements, ID and signed forms, files each one | Email, client portal, CRM | Exceptions and clients in vulnerable circumstances |
| Provider information requests | Sends and chases letters of authority and policy information requests | Email, provider portals, CRM | Reading the results |
| Consumer Duty records | Logs each ongoing service delivered, flags missed reviews, builds outcome reports | CRM, back office | The compliance review and vulnerability judgments |
The "what stays human" column follows the FCA's October 2026 review of AI good practice (source 2).
Meeting notes and file notes
Meeting notes are the first build for most advice firms, because every review meeting ends with the same job of writing a file note and updating the CRM. The build records the meeting on Teams, Zoom or the phone, after the client is told it is being recorded and why. It transcribes the recording, drafts the file note in the firm's format, and proposes updates to fact-find fields such as income, dependants and objectives. The adviser reads the draft, corrects it and approves it before anything is written to the CRM.
Back-office systems such as Intelliflo office, Curo and Xplan hold the fact-find and the client record. Intelliflo lists more than 140 integrations through its intelliflo store, and markets its own AI assistant, intelliflo IQ, with a vendor claim that it can "cut your cost-to-serve by up to 85%". For Curo and Xplan, confirm API access with the vendor before a build is scoped.
Worked example for notes and reports
No independent study gives the hours UK advisers save with AI drafting, so estimate it from your own diary. These figures are assumptions.
- Assume each adviser holds 150 review meetings a year and writes 40 suitability reports.
- Assume an AI draft saves 30 minutes per file note and 2 hours per report, after the adviser's own checks.
- Time saved is 150 × 0.5 = 75 hours plus 40 × 2 = 80 hours, so 155 hours per adviser a year.
- At an assumed £35 an hour for paraplanner time, that is £5,425 per adviser, or £32,550 for a firm with six advisers.
Model usage is small. OpenAI lists gpt-4o-transcribe-diarize, which labels speakers, at $0.006 a minute, so 150 one-hour meetings cost 150 × 60 × $0.006 = $54 to transcribe. Drafting each note from an assumed 15,000-token transcript with a 2,000-token output costs about $0.05 on Claude Sonnet 5.5 ($2 and $10 per million tokens), or $7.50 for 150 notes.
Suitability reports with an adviser signing off
AI can draft a suitability report, but the recommendation and the signature stay with the adviser. The build takes the fact-find, the risk profile, the research and the firm's own report template, and drafts each section in the firm's house style. It marks every sentence that states a client fact so the adviser can check it against the file, and lists any field the fact-find left blank.
The FCA's October 2026 review warns that human review can turn into a "box-ticking" exercise. One case study found "Reviewers increasingly accepted AI-generated recommendations without sufficient scrutiny." A firm can design against that in three ways.
- The draft leaves the recommendation section blank for the adviser to write.
- Every figure in the draft shows where it came from in the file.
- The compliance team samples signed reports against the client file each month.
Annual reviews, chasers and Consumer Duty evidence
Annual review preparation and document chasing are pure admin, and Consumer Duty records come out of the same data.
Annual review packs
Before each review, the build pulls the latest valuations, contributions and withdrawals, changes since the last meeting and the objectives in the last file note. It drafts an agenda and a review pack for the adviser to edit. Whether the existing advice still suits the client is the adviser's decision.
Client and provider chasers
The build sends requests for payslips, P60s, pension statements, ID and signed forms, chases at set intervals and files each document to the client record when it arrives. A second chaser does the same for letters of authority and provider information requests. Clients flagged as being in vulnerable circumstances go to a person instead of an automatic chaser.
Consumer Duty records
The Consumer Duty rules came into force on 31 July 2023 for products open to sale and on 31 July 2024 for closed products. Its four outcomes are products and services, price and value, consumer understanding and consumer support. For a firm that charges an ongoing advice fee, the simplest evidence that the service happened is a log of every review held. The build keeps that log, adds every chaser sent and every complaint, flags clients overdue for a review and produces a monthly report for the compliance officer. The FCA says "evidence should be proportionate to the firm's scale and complexity".
What the FCA says about AI
The FCA has written no AI-specific rules and says it will regulate AI through the rules firms already follow. Its position, in its own pages:
- AI and the FCA: our approach (first published 8 September 2025, updated 2 October 2026). "We do not plan to introduce extra regulations for AI." The FCA will "rely on existing frameworks, which mitigate many of the risks associated with AI", naming the Consumer Duty and the Senior Managers and Certification Regime.
- AI in financial services: good practice and areas for improvement (19 October 2026). "Where firms are deploying AI-supported tools, they remain responsible for consumer outcomes." It adds "Firms can outsource AI services, but remain responsible for them", and lists "Overreliance on untested vendor assurances" and "Overstating what an AI system can do" as areas to improve.
- The Mills Review (6 July 2026). Led by FCA executive director Sheldon Mills, it looks at how AI could reshape retail financial services by 2030 and describes AI as a way of "tackling long-standing challenges, such as advice gaps".
- AI in UK financial services (FCA and Bank of England survey, 2024). 75% of firms already use AI and another 10% plan to within three years. 84% have a person accountable for AI, and 33% of AI use cases come from third parties.
The FCA also runs an AI Lab and AI Live Testing, where firms can trial AI systems with regulatory oversight.
Record keeping, data protection and what stays human
Keep a record of what the AI produced and who approved it, because the FCA lists that as good practice. Its October 2026 review says good firms "kept records of consumer prompts, outputs, model versions, applied filters and escalation decisions". Store the original transcript, the AI draft and the adviser's approved version against the client record.
For data protection, the ICO's "Guidance on AI and data protection" covers impact assessments, lawfulness and transparency, and the ICO says it is under review after the Data (Use and Access) Act. Use a paid AI tier whose terms keep client data out of model training, and record that check.
What to keep human
- The recommendation and the signed suitability report
- Any decision that existing advice still suits the client
- Judgments about vulnerability
- Complaints and their outcomes
- Anything that moves client money
- The final check of every file note before it reaches the CRM
What AI costs an advice firm
A single automation, such as a document chaser, costs from £1,500 to build on one London agency's 2026 price list, and a controlled agent from £6,500, plus monthly fees. The table uses Softomate's list, updated 1 October 2026.
| Build | Setup from | Monthly from |
|---|---|---|
| Simple automation, for example a document chaser | £1,500 | £99 |
| Document extraction and workflow | £4,500 | £299 |
| AI sales and CRM automation | £5,000 | £299 |
| Knowledge assistant over the firm's documents | £6,000 | £399 |
| Controlled AI agent | £6,500 | £399 |
These are one agency's "from" prices before VAT, with platforms and usage billed on top. No independent survey of UK AI build prices exists. Model usage for notes, at the rates above, comes to about $61.50 a year for an adviser with 150 meetings.
The guides to AI agent costs and AI chatbot costs in the UK compare more price lists and running costs.
How Yarigai builds this for financial advisers
Yarigai is a done-for-you AI agency in London. It builds AI agents, document reading and filing, inbox triage, internal tools that replace spreadsheets and finance dashboards inside a client's own accounts and tools. The advice firm owns the code, the data and the accounts from day one.
A project starts with a free 30-minute scope call on Google Meet, and the firm keeps the notes whether it hires Yarigai or not. A blueprint of about a week, credited to the build, sets out a written plan, a clickable prototype, the monthly running cost, a fixed price and the payback maths. The build takes 2 to 6 weeks with a demo of working software every week, and a single workflow, such as meeting notes, can go live in about two weeks.
A person approves anything that sends money, emails a customer or deletes data. AI and hosting bills are paid by the firm at cost. Yarigai's guarantee is one sentence: "If the build isn't profitable for you, we won't build it."
Yarigai has no published financial advice case study. Its AI agents and operations work are described on the services pages.
Common questions
Does the FCA allow financial advisers to use AI?
Yes. The FCA says it does not plan to introduce extra regulations for AI and will rely on existing rules, including the Consumer Duty and the Senior Managers and Certification Regime. Its October 2026 review says firms using AI stay responsible for consumer outcomes, including when they buy the AI from a vendor.
Can AI write a suitability report?
AI can draft one from the fact-find, risk profile and research, in the firm's template. The adviser writes or confirms the recommendation, checks every client fact and signs the report. The FCA has warned that human review of AI output can become a box-ticking exercise, so compliance should sample signed reports.
Which AI note-takers work with Intelliflo, Curo and Xplan?
Intelliflo lists more than 140 integrations through its intelliflo store and has its own AI assistant, intelliflo IQ. A custom build can also transcribe meetings and write approved notes into the CRM through its integrations. For Curo and Xplan, confirm API access with the vendor first.
Do we need to keep AI meeting transcripts?
The FCA's October 2026 review lists keeping records of prompts, outputs and model versions as good practice. Keeping the transcript, the AI draft and the adviser's approved note against the client record gives an audit trail of what the adviser checked.
How much does it cost to run AI for an advice firm?
Transcription costs $0.006 a minute on OpenAI's gpt-4o-transcribe-diarize, so a one-hour meeting costs $0.36. Drafting the note costs about $0.05 on Claude Sonnet 5.5. Builds start from £1,500 for one automation on one London agency's October 2026 list.
What should a financial adviser keep human?
The recommendation, the signed suitability report, judgments about vulnerability, complaints and anything that moves client money. AI drafts, chases and records. The adviser decides.
Sources
Checked on or before 7 November 2026. Prices change, so check the live page before you decide.
- AI and the FCA: our approach, Financial Conduct Authority, first published 8 September 2025, updated 2 October 2026.
- AI in financial services: good practice and areas for improvement, Financial Conduct Authority, published 19 October 2026.
- Research Note: AI in UK financial services, Financial Conduct Authority and Bank of England, updated 3 December 2025.
- AI and the future of retail financial services (The Mills Review), Financial Conduct Authority, published 6 July 2026.
- AI: artificial intelligence in financial services, Financial Conduct Authority, checked 7 November 2026.
- PS22/9: A new Consumer Duty, Financial Conduct Authority, published 27 July 2022, updated 3 December 2025.
- About the Consumer Duty, Financial Conduct Authority, updated 23 October 2026.
- Guidance on AI and data protection, Information Commissioner's Office, last updated 15 March 2023, checked 7 November 2026.
- intelliflo, Intelliflo, checked 7 November 2026.
- API pricing, OpenAI, checked 7 November 2026.
- Claude pricing, Anthropic, checked 7 November 2026.
- AI Automation Pricing for UK Businesses: What Every Service Costs and What ROI to Expect in 2026, Softomate, updated 1 October 2026.
Keep reading
AI for accountancy firms: what to automate first in 2026
UK accountancy practices using AI report saving 7.1 hours a week, Xero's 2026 survey says. Start with record chasing, receipts, AML onboarding and email drafts.
Read moreHow to automate invoice and document processing with AI
AI reads invoices for about $0.01 a page in API costs, and UK tools such as Dext and AutoEntry start at £15 to £25 a month. Here is how it works and what to check.
Read moreHow much does it cost to build an AI agent for a small business?
A first AI agent costs £6,500 to £8,000 to build on published UK agency price lists in 2026, plus about $6 to $240 a month in model usage at 2,000 runs.
Read moreHow much does a custom CRM cost in the UK in 2026?
A focused custom CRM costs £15,000 to £35,000 to build in the UK in 2026, plus 15% to 25% a year to maintain. Here is the seat count where it beats HubSpot.
Read moreWant the payback maths for your firm?
Book a free 30-minute scope call. If the build isn't profitable for you, we won't build it.